MCQs For NCERT Class 10 Information Technology Chapter 1 Communication Skills-II

Please refer to the MCQ Questions for Class 10 Information Technology Chapter 1 Communication Skills-II with Answers. The following Communication Skills-II Class 10 Information Technology MCQ Questions have been designed based on the current academic year syllabus and examination guidelines for Class 10. Our faculty has designed MCQ Questions for Class 10 Information Technology with Answers for all chapters as per your NCERT Class 10 Information Technology book.

Communication Skills-II Class 10 MCQ Questions with Answers

Please see below Communication Skills-II Class 10 Information Technology MCQ Questions, solve the questions and compare your answers with the solutions provided below.

Question. A ______________ is used to transfer the message.
(a) Change
(b) Channel
(c) Receiver
(d) Listener

Question. Raising a hand to greet or say goodbye is an example of ______
(a) Non-verbal communication
(b) Verbal communication
(c) Written communication
(d) None of the above

Question. _________ is one of the most effective and commonly used way of communicating.
(a) Reading
(b) Writing
(c) Speaking
(d) Listening

Question. Non-Verbal Communication includes ______
(a) Gestures
(b) Expressions
(c) Body Language
(d) All of the above

Question. We can show our happiness or sadness to others by our ____
(a) Facial Expressions
(b) Postures
(c) Touch
(d) None of the above

Question. The ___________ conveys the message to the sender in the form of feedback to complete the communication cycle.
(a) Sender
(b) Environment
(c) Receiver
(d) Circumstances

Question. Biting nails shows _______
(a) Happiness
(b) Angerness
(c) Nervousness
(d) Confidence

Question. Simran is going to speak in morning assembly in her school. Which of the following
points she should focus during her speech.
(a) She should not repeat the same sentences.
(b) She should be confident.
(c) Maintain eye contact, stand straight and be attentive
(d) All of the above

Question. Feedback given by the receiver is ______
(a) always positive 
(b) always negative
(c) positive or negative
(d) None of the above

Question. ____________ is the final component in the process of communication cycle.
(a) Answer
(b) Data
(c) Information
(d) Feedback

Question. What are the types of words we should use for verbal communication?
(a) Acronyms
(b) Simple
(c) Technical
(d) Jargons

Question. Which of these is a positive (good) facial expression?
(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes

Question. Classroom teaching is an example of ______
(a) Written Communication
(b) Verbal Communication
(c) Non – Verbal Communication
(d) None of the above

Question. What does an upright (straight) body posture convey or show?
(a) Pride
(b) Professionalism
(c) Confidence
(d) Humility

Question. Talking fast may show ____
(a) Happiness
(b) Excitement
(c) Nervousness
(d) All of the above

Question. ______ is the exchange of information or messages without using any spoken or written wor(d)
(a) Non-verbal communication
(b) Verbal communication
(c) Written communication
(d) None of the above

Question. Basic principles of professional communication skills can be abbreviated as _______________
(a) 7 Cs
(b) 7 Ss
(c) 7 Ns
(d) 7 Fs

Question. Which of the following are barriers of effective communication?
(a) Physical and Organizational
(b) Interpersonal
(c) Linguistic
(d) All of the above

Question. Which of the following is an example of oral communication?
(a) Newspapers
(b) Letters
(c) Phone call
(d) E-mail

Question. Text messages are often _________ effective than face-to-face communication
(a) more
(b) less
(c) very
(d) None of the above

Question. When we greet someone by raising/waving hand, then we are communicating by non verbal method using ___________
(a) Eye contact
(b) Expressions
(c) Gestures
(d) None of the above

Question. A sender sends information, the receiver provides _____ on the received message.
(a) data
(b) information
(c) feedback
(d) None of the above

Question. Which of the following is not the feature of feedback?
(a) It improves performance
(b) It improves relationship
(c) It helps to plan better and develop improved products and services
(d) None of the above

Question. Which of these are examples of positive feedback?
(a) Excellent, your work has improve(d)
(b) I didn’t noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) All of the above

Question. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skills are poor.
(b) You can surely improve your drawing.
(c) This is a good drawing but you can do better.
(d) None of the above

Question. A good feedback is always _____
(a) Specific
(b) Helpful
(c) Kind
(d) All of the above

Question. Which of the following is not a non-verbal communication?
(a) Gestures or Body Language
(b) Posture
(c) Poster
(d) Facial Expressions

Question. Which of the following punctuation mark is used at the end of a word or a sentence to indicate a strong feeling?
(a) Exclamation mark
(b) Comma
(c) Question mark
(d) Full stop

Question. When we communicate verbally, we should use ___________________
(a) difficult words
(b) simple words
(c) confusing words
(d) abbreviations

Question. Which of the following is a positive feedback?
(a) You take really long to reply to e-mails!
(b) You are not working hard
(c) You keep forgetting to smile at the hotel guests when you talk to them.
(d) You have done a great job