MCQs For NCERT Class 12 Business Studies Chapter 6 Staffing

Please refer to the MCQ Questions for Class 12 Business Studies Chapter 6 Staffing with Answers. The following Staffing Class 12 Business Studies MCQ Questions have been designed based on the latest syllabus and examination pattern for Class 12. Our experts have designed MCQ Questions for Class 12 Business Studies with Answers for all chapters in your NCERT Class 12 Business Studies book.

Staffing Class 12 MCQ Questions with Answers

See below Staffing Class 12 Business Studies MCQ Questions, solve the questions and compare your answers with the solutions provided below.

Question. In staffing function, which one of the following groups of managers is involved?      D
(a) Only top managers
(b) Only human resource managers
(c) Only middle managers
(d) All managers

Question. __________ is the “On the Job Training” method used to train electricians.   D
(a) Web publishing
(b) Job rotation
(c) Coaching
(d) Apprenticeship

Question. Which one of the following is not an importance of staffing?   
(a) Suitable division of work among employees
(b) Developing skills in employees
(c) Employee satisfaction
(d) Efficient use of human resources

Question. In staffing function, which combination of activities in sequential order is correct?   
(a) Recruitment, selection, training, placement
(b) Selection, training, recruitment, placement
(c) Recruitment, selection, placement, training
(d) Recruitment, training, selection, placement

Question. Web publishing is a/an ____________ source of recruitment.   
(a) External
(b) Internal
(c) Campus
(d) Both (b) and (c)

Question. ___________ is a limitation of internal source of recruitment. 
(a) Higher costs
(b) Inbreeding
(c) Lengthy process
(d) Unreliability

Question. Which one of the following sources is most relevant to recruiting managerial personnel? 
(a) Direct recruitment
(b) Employment exchange
(c) Advertisement
(d) Casual callers

Question. Which one of the following is an internal source of recruitment? 
(a) Transfer
(b) Employee recommendations
(c) Campus recruitment
(d) Personal contacts

Question. ___________ leads to optimum use of resources.   
(a) Recruitment
(b) Staffing
(c) Development
(d) Training

Question. Which type of learning is management development concerned with?   
(a) Specific job skill development
(b) Multi-skill development
(c) Manual skill development
(d) Inventory development

Question. For which group of persons is vestibule training relevant? 
(a) Operatives
(b) Top management
(c) Middle management
(d) Supervisory management

Question. ____________ is a process of learning and growth.   
(a) Training
b) Development
(c) Recruitment
(d) Both (a) and (c)

Question. Time perspective in training is ___________   
(a) Short term
(b) Long term
(c) Medium term
(d) Medium or Long term

Question. A company gets application on and off even without declaring any vacancy. However, as and when the vacancy arises, the company makes use of such applications. Name the sources of recruitment used by the company.
(a) Campus selection
(b) Casual callers
(c) Direct recruitment
(d) Placement agencies

Question. Bhagwati Enterprises is a company engaged in the marketing of air conditioners of a famous brand. The company has a functional structure with four main functions; purchases, sales, finance and staffing. As the demand for the product grew, the company decided to recruit more employees. Identify the concept which will help the human resource manager to find out the number and type of personnel available so that he could decide and  recruit the required number of persons for each department.
(a) Work load analysis
(b) Work force analysis
(c) Job description
(d) Job enrichment

Question. Training is provided to employees on the actual machines, but away from actual work floor is known as vestibule training. It is provided where the employees are supposed to work on
(a) sophisticated machinery
(b) clients
(c) outdated technology
(d) None of the above

Question. The test used to measure existing skills of the individual is called… .
(a) Interest test
(b) Trade test
(c) Personality test
(d) Aptitude test

Question. Astra Builders has to deliver the flats to its buyers on time. Due to this, there is a sudden rush of work. Therefore, the company needs to arrange workers to work at the sites at a short notice. The source of recruitment which may be used by the company to tap the casual vacancy is
(a) direct recruitment
(b) advertisement
(c) recommendation of employees
(d) employment exchange

Question. ……… refers to an assessment of the number and type of human resources necessary for the performance of various jobs and accomplishment of organisational objective.
(a) Performance based direct financial payment
(b) Workload analysis
(c) Training
(d) Selection

Question. Suggest what can be done to develop the skills and abilities of employees for producing high quality  products by using the hi-tech machines.
(a) Placement
(b) Selection
(c) Incentives
(d) Training

Question. Amoty Ltd. is a highly reputed company and many people wanted to join this company. The employees  of this organisation are very happy and they discussed how they came in contact with this organisation. Ashish said that he was introduced by the present quality manager, Mr. Sharma. Aman said that he was directly called from IIM  Ahmedabad from where he was about to complete his MBA. The above discussion is indicating an important function of management. Identify the function of management.
(a) Planning
(b) Staffing
(c) Controlling
(d) Organising

Question. The employers of ‘Food Darbar,’ a restaurant, are trained through a structured programme that provides training in each area within the restaurant. The trainees learn the skills necessary for running each of the 12 workstations in the restaurant, from taking orders to the cooking area. This enables the employees to gain a broader understanding of all parts of the business and how the restaurant functions as a whole.
The trainee gets fully involved in the department’s operations and also gets a chance to test her won aptitude and ability. When employees are trained by this method, the organisation finds it easier at the time of promotions, replacements or transfers. In context of the above case, name the type of training which ‘Food Darbar’ provides to its employees.
(a) Induction
(b) Vestibule
(c) Job rotation 
(d) Classroom

Question. For the purpose of selecting employees for the post of ‘sales executives’ for its retail outlets, Reliance  Fresh conducted a recruitment programme at Rajasthan University. Considering the vast number of job seekers, group discussions were conducted and the candidates who were selected had to face interviews and then they were offered job if they passed such interviews. Such programmes are often known as
(a) Advertisement
(b) Campus recruitment
(c) Campus selection
(d)Direct recruitment

Question. Under which of the following methods, training is not provided to employees at the place where he  actually performs his work?
(a) Coaching
(b) Internship programmes
(c) Job rotation
(d) Conferences

Question. For the following two statements, choose the correct option.
Statement I Internship method of training is a part of off-the-job training.
Statement II Vestibule training is a method used in training of employees.
Alternatives
(a) Statement I is correct and Statement II is wrong
(b) Statement II is correct and Statement I is wrong
(c) Both the statements are correct
(d) Both the statements are incorrect

Question. Give one word for all the forms of payments or rewards given to an employee.
(a) Recruitment
(b) Selection
(c) Compensation
(d) Placement

Question. A company X Ltd. is setting up a new plant in India for manufacturing auto components. India has highly  competitive and cost-effective production base in this sector. X Ltd. is planning to capture about 40% of the market share in India and also export to the tune of at least $5 million in about 2 years of its planned operations. To achieve these targets, it
requires a highly trained and motivated workforce. You have been retained by the company to advise it in this matter. Which sources of recruitment the company should rely upon?
(a) Internal source
(b) External source
(c) Both (a) and
(b) (d)None of these

Question. ‘Taj Hotels Resorts & Palaces’ is honoured to be a part of the Harvard Business School case study in which the spirit, loyalty and resilience of the employees during the 26/11 terror attack has been recognised as an exemplary display of leadership. It was found that Tata group gives more weightage to the value system of candidates while selecting them. Which type of selection test Tata group must be focusing at?
(a) Interest test
(b) Trade test
(c) Personality test
(d) Psychological test

Assertion-Reasoning MCQs :

Question. Assertion: (A) Selection is the process of carefully screening the candidates.
Reason: (R) Recruitment leads to optimum use of resources.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) Transfer is shifting an employee to similar job with no changes in salary, status and  responsibility.
Reason: (R) Promotion means shifting an employee to higher post with higher salary, status and responsibility.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) Staffing ensures the continuous survival and growth of the enterprise.
Reason: (R) Staffing helps in creating new jobs everytime, as employees may leave the organisation off and on.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) Recruitment may be defined as the process of searching for prospective employees and  stimulating them to apply for jobs in the organisation.
Reason: (R) Objective of recruitment is to create a pool of prospective candidates, for best selection of candidate.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) External sources of recruitment boosts up the morale of employees.
Reason: (R) External sources helps to bring fresh talent into the organisation.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) Development refers to the learning opportunities designed to help employees enhance their personality.
Reason: (R) Education helps to develop the capacities of analysis, synthesis and objectivity.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Question. Assertion: (A) Staffing is primarily concerned with finding the right person for the right position at the right time.
Reason: (R) By placing the right person at the right job, it ensures better performance.
Ans. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

True / False :

Question. Vestibule training is a method used in development of employees.

Question. Promotion is an external source of recruitment.

Question. Development is the process of increasing knowledge and skills.

Question. Recruitment leads to optimum use of resources.

Question. Preliminary screening is a step in the selection process.

Question. Staffing is searching for prospective candidates.

Case Based MCQs :

Direction Read the following text and answer the question no. (i) to (vi) on the basis of the same.
Mr Sanjay Singh recently took over as the Personnel Manager of ‘Radha-Krishan Udyog Limited’. Soon after taking the charge he noticed so many posts lying vacant in the company. Because of this very reason, the performance of the company was going on slowly. Mr Singh collected from all the departments the necessary data of manpower and its type. Then from that he collected the data of the available manpower and its type from the different departments. On analysing the data of both these types, he concluded that manpower in
the company was less than required.
Mr Singh went to the university from where he had completed his education only a year ago. There he came across so many such students who could prove themselves to be good managers. All of them were keen to join the company also. Mr Singh asked all the applicants to suggest two names each related to the context. After completing investigations, he handed over appointment letters to six out of ten of the applicants. Five out of them  joined the company. Soon after joining the posts in the company, a brief presentation about the company was given to them. 
Now, slowly the performance of the company had begun to improve. In this way,Mr Singh’s joining the company proved to be profitable.

Question. ‘Giving a brief presentation on the company’ is one of the stages of staffing process, Identify.
(a) Placement and orientation
(b) Recruitment
(c) Performance appraisal
(d) Promotion and career planning

Question.“Then from that he collected the data of the available manpower and its type from the different departments. On analysing the data of both these types he concluded that anpower in the company was less than required.” Which step of staffing is highlighted here?
(a) Recruitment
(b) Training
(c) Estimating manpower requirement
(d) Selection

Question. Which of the sources of recruitment is Mr Singh visiting the university and looking for the desired manpower related to?
(a) Direct recruitment
(b) Casual callers
(c) Placement agencies
(d) Campus recruitment

Question. Which function of management is highlighted in the given case?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing

Question. ‘To six out of the total ten applicants were handed over the appointment letters’. Which of the stage of selection process is to be considered?
(a) Preliminary screening
(b) Job offer
(c) Contract of employment
(d) Selection decision

Question. ‘‘Mr Singh obtained the information on the available number and type of manpower in the company.’’ To which of the following concepts is this related?
(a) Workload analysis
(b) Recruitment
(c) Workforce analysis
(d) Selection

Direction Read the following text and answer the question no. (i) to (vi) on the basis of the same. 
The Taj Group is recognised for Indian values such as respect, humility, consideration of others, discipline and honesty. Its recruiters look for free character traits like respect for elders, cheerfulness and neediness. The selected candidates are sent to the nearest of six residential Taj Group Skill-Certification Centres.
Managers go through for 18 months classroom training and on-the-job operations training. The Taj Group’s training programmes not only motivate employees, but they also create a favourable organisational culture. HN Shrinivas, the senior Vice President of Human Resources for the Taj Group, notes, “if you empower employees to take decisions as agents of the customer, it energises them and makes them feel in command.”

Question. Which benefit of employees training to the organisation is highlighted in the above case study?
(a) Avoids wastage of efforts and money
(b) Equip future manager
(c) Increases employee morale
(d) Obtaining effective response to fast changing environment

Question. Which function of management is highlighted inthe above case?
(a) Planning
(b) Organising
(c) Staffing
(d) Controlling

Question. Which stage of staffing process is not mentioned in the case study?
(a) Recruitment
(b) Selection
(c) Training
(d) Performance appraisal

Question. What kind of training, the managers of hotel Taj have to go through?
(a) On-the-job
(b) Off-the-job
(c) Both (a) and (b)
(d) None of these

Question. Which type of selection test, The Taj Group must be focusing at?
(a) Intelligence test
(b) Personality test
(c) Aptitude test
(d) Trade test

Question. “The selected candidates are sent to the nearest of six residential Taj Group Skill-Certification Centres.” Which type of on-the-job/off-the-job training is mentioned in these lines?
(a) Internship
(b) Vestibule
(c) Apprenticeship
(d) Induction

Direction Read the following text and answer the question no. (i) to (vi) on the basis of the same.
 Mr. Vikas Goel is an HR Manager of “Sanduja Furniture Private Limited.” At the beginning of the New Year, he anticipated that the company will need 30 new additional persons to fill up different vacancies. He gave an advertisement in the newspaper inviting applications for filling up different vacant posts.
As many as 120 applications were received. The same were scrutinised. Out of these, conditions of 15 applicants were not acceptable to the company. Letters of regret, giving reasons, were sent to them.Remaining candidates were called for preliminary interview. The candidates called for were asked to fill up blank application forms.  Thereafter, they were given four tests. The objective of the first test was to find out how much interest the applicant takes in his work. The objective of the second test was to find out ‘specialisation’ of the applicant in any particular  area.
Third test aimed at making sure whether the applicant was capable of learning through training or not. The purpose of the fourth test was to find out how much capability a person has to mix-up with other persons and whether he can influence other persons and get influenced by them. 

Question. The applicants were given four tests like intelligent test to interest test after filling up blank application  form. Identify which step of selection process was followed by the management.
(a) Selection decision
(b) Selection test
(c) Job offer
(d) Medical examination

Question. Third test aimed at making sure whether the applicant was capable of learning through training or not. Identify the test.
(a) Personality test
(b) Intelligent tests
(c) Aptitude test
(d) Trade test

Question. At the beginning of the New Year he anticipated that the company will need 30 new additional persons to fill up different vacancies. Identify the first step of staffing.
(a) Placement and orientation
(b) Training and development
(c) Recruitment
(d) Estimating manpower requirement

Question. First test was conducted to find out how much interest the applicant takes in his work. Identify the test.
(a) Personality test
(b) Aptitude test
(c) Interest test
(d) Intelligence test

Question. From the given lines, ‘‘Out of these, conditions of 15 applicants were not acceptable to the company. Letters of regret, giving reasons, were sent to them.’’ Which aspect of staffing is highlighted in the statement?
(a) Recruitment
(b) Selection
(c) Training
(d) Education

Question. The purpose of the fourth test was too find out how much capability a person has to mix-up with other persons and whether he can influence other persons and get influenced by them. Which test is indicated in this situation?
(a) Personality test
(b) Intelligent test
(c) Aptitude test
(d) Trade test